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Sommelier

Thursday, 18 February 2010

LUKAS HYNER
Nadrazni 139, Ostrava, Czech Republic, 70200 +420777050335 hynerlukas[<@>]seznam.cz

Objective As a sommelier, my primary objective is to deliver the highest level of customer service and satisfaction; from wine service and food parings, to staff supervision and coaching,
be responsible for managing updates to the wine list and controlling the inventory.

Experience Headwaiter, Bartender
1999-2001 Asia restaurant, Ostrava, Czech Republic
 Managing restaurant, junior staff
 Food, wine and beverage service
 Meeting and greeting the customers
 Taking orders, cash handling
 Preparing the restaurant for a service

Head of department
2001-2003 Baumax a.s., Ostrava, Czech Republic
 Supervising team of 15
 Responsible for stock control and ordering, price settings
 Evaluations of the team workers
 Responsible for the sales, handling the customers complaints

Headwaiter, Bartender
2003-2004 Camping Kieferhain, Alps, Italy
 Managing restaurant, junior staff
 Food and wine service
 Taking care of the wine cellar, stock level
 Handling cash

Headwaiter, Bartender
2003-2004 Sport hotel Paradiso, Alps, Italy
 Managing team of 4 servers
 Food and wine service
 Handling cash

Sommelier
2005-2009 Carnival Cruise Lines, USA
 Taking care of the wine cellar, ordering, stock level
 Pairing the wine and the food, wine service
 Organizing and performing of wine tastings and wine seminars
 Responsible for staff training
 Planning, organizing and creating wine list
 Supervising team of 12 chef servers

Education Hotel and tourism institute AHOL, Ostrava, Czech Republic
1994-1999
 Degree in Hotel operations-management(state leaving exam)
Court of Master Sommeliers(2009)
 Certified Sommelier of Court of Master Sommeliers

References References are available on request.

Location (displayed): Czech Republic

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